Frequently Asked Questions
Everything you need to know about the ultimate hands-free running experience.
How do I choose the correct FlipBelt size?
For the best performance, your FlipBelt should have a snug fit. We recommend measuring your circumference where you plan to wear the belt (waist or hips) and referring to our size chart. If you are between sizes, we suggest sizing down for a more secure, bounce-free fit.
Will my large smartphone fit inside the FlipBelt?
Yes, all FlipBelt models are designed to accommodate the latest large smartphones, including the iPhone Pro Max and Samsung Galaxy Ultra series. The high-stretch fabric ensures a secure fit for your device alongside keys and cards.
Is the FlipBelt waterproof or sweat-proof?
While our fabric is moisture-wicking and quick-drying to handle intense sweat, it is not fully waterproof. If you are running in heavy rain or sweat excessively, we recommend placing your electronics in a small plastic bag or using our FlipBelt Waterproof Case for extra protection.
What is your return and exchange policy?
We offer a 30-day satisfaction guarantee. If your belt doesn't fit perfectly or meet your expectations, you can return or exchange it within 30 days of purchase, provided the item is in new condition with original packaging.
How should I wash and care for my FlipBelt?
To maintain the elasticity and longevity of your belt, machine wash it on a cold, gentle cycle with similar colors. We recommend air drying or tumble drying on low. Avoid using bleach or fabric softeners.
Do you offer international shipping?
Yes, we ship to athletes worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout. Please note that customs duties or taxes may apply depending on your country's regulations.